A FEW HELPFUL DETAILS

The practical things.

Clear details make for a more relaxed stay. If anything is unclear, our team is happy to help.

01

Arrival & departure

Check-in is from 14:00. Check-out is by 12:00. Early arrival and late departure can be arranged when rooms are available.

02

Booking requests

A request is not confirmed until the hotel team replies. Your confirmation page shows a reference to include if you contact us.

03

Changes & cancellations

For changes to dates or cancellations, contact the hotel directly. Any applicable terms will be confirmed with your booking.

04

Guest documents

Vietnamese regulations require hotels to record guest identity information at check-in. Your documents are handled privately by our team.

Stay details & policies | Tung Quang PMS Pre-Production